Sales & Business Development
- Visit assigned retail outlets according to the daily route plan.
- Promote and sell the company's FMCG product range.
- Achieve daily, weekly, and monthly sales targets.
- Identify and develop new retail customers within the assigned territory.
- Ensure product availability, visibility, and merchandising at retail outlets.
- Inform retailers about ongoing schemes, promotions, and new product launches.
Retailer App Demonstration & Onboarding
- Introduce retailers to the company's ordering application and explain its benefits.
- Conduct live demonstrations of the app, including product browsing, order placement, payment options, and order tracking.
- Assist retailers with downloading, installing, and registering on the application.
- Train retailers to independently place orders using the app.
- Encourage retailers to shift from manual or phone orders to digital ordering.
- Follow up with newly onboarded retailers to ensure active and regular app usage.
- Troubleshoot basic app-related issues and coordinate with the support team for advanced technical problems.
- Collect retailer feedback on app usability and suggest improvements to management.
Customer Relationship Management
- Build and maintain strong relationships with retailers and distributors.
- Resolve customer concerns promptly and professionally.
- Ensure high levels of customer satisfaction through regular engagement.
Reporting & Administration
- Record customer visits, sales orders, app registrations, and retailer feedback using the company's sales system or CRM.
- Submit daily sales and activity reports to the reporting manager.
- Monitor competitor activities, pricing, and market trends, and provide timely updates.
Required Skills
- Excellent communication and presentation skills.
- Strong sales, negotiation, and relationship-building abilities.
- Confidence in demonstrating mobile applications to customers.
- Basic knowledge of Android smartphones and mobile applications.
- Good problem-solving and customer service skills.
- Ability to work independently and achieve assigned targets.
Qualifications
- Graduate or equivalent qualification preferred.
- 1–3 years of experience in FMCG sales, retail sales, or field sales.
- Experience with retailer onboarding or digital sales applications is an added advantage.
- Valid driving license and willingness to travel extensively within the assigned territory.
Key Performance Indicators (KPIs)
- Achievement of sales targets.
- Number of new retailers acquired.
- Number of retailers successfully onboarded to the app.
- Active retailer app usage and repeat digital orders.
- Customer retention and satisfaction.
- Collection efficiency and market coverage.
- Accuracy and timeliness of sales and activity reports.
Pay: ₹12,000.00 - ₹25,000.00 per month
Experience:
- Field sales: 1 year (Required)
Work Location: In person
