Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.
The Senior Platform owner – Payments to lead and manage enterprise-scale payment platforms within the banking domain. The ideal candidate will possess deep expertise in banking payment systems, central bank clearing integrations, digital payment technologies, and large-scale platform operations. This role requires strong leadership capabilities to manage cross-functional teams, drive modernization initiatives, and ensure high availability, compliance, and operational excellence across payment ecosystems.
Key Responsibilities:
- Perform appropriate level of stakeholder management across IT and clients
- Serve as highest project internal escalation level
- Ensure projects are aligned to and deliver against the Business objectives
- Work as part of a multi-disciplinary team, in accordance with defined quality management practices, to achieve common objectives
- Ensure maintaining Data confidentiality
- Contribute to the yearly IT Roadmap ensuring that project costings and estimates are as accurate as possible
- Work with Business representative to ensure alignment of delivery with Business demand
- Leading the product teams in delivering world class platform solutions
- Ensuring value added proposition in strategic vendor partnerships and aligning vendor product / industry roadmap of platforms with the business strategy thus enabling an effective business growth
- Acquire, groom and retain talent pertaining to the platform
- Motivate and lead a team of professionals
- Promoting diverse culture while sourcing talent
Enable National leadership initiatives through grooming the right talent
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Skills & Experience:
- Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or related discipline
- Relevant certifications in Payments, Banking Technology, Agile, PMP, ITIL, or Cloud technologies are an advantage
- Experience working in large banks or financial institutions within UAE, GCC, or India preferred
- 15+ years in banking technology and payment platforms
- Own and manage end-to-end payment platforms across the bank
- Lead payment platform strategy, architecture, operations, and modernization initiatives
- Manage payment systems supporting domestic and international payment processing
- Handle integrations with Central Bank clearing systems and payment networks
- Drive delivery and support for payment products including RTGS, IMPS, NEFT, SWIFT, ACH, WPS, and other regional payment clearing systems
- Ensure platform stability, scalability, security, resilience, and regulatory compliance
- Coordinate with business, operations, risk, compliance, infrastructure, cybersecurity, and vendor teams
- Lead large technical and functional teams and foster a high-performance culture
- Manage vendors, implementation partners, and third-party payment product providers
- Define platform roadmap, budget planning, capacity management, and resource planning
- Ensure SLA adherence, incident management, disaster recovery readiness, and operational excellence
- Support digital transformation initiatives and cloud/platform modernization where applicable
- Drive continuous improvement, automation, and innovation across payment operations
- Provide leadership during audits, regulatory reviews, and compliance assessments
- Strong experience in banking payment systems and payment hub platforms
- Hands-on knowledge of domestic and international payment processing
- Experience with Central Bank clearing integrations in India and UAE markets
- Good understanding of RTGS, IMPS, NEFT, SWIFT, ACH, WPS, card payments, and ISO 20022 standards
- Experience with enterprise integration platforms, APIs, middleware, and microservices architecture
- Knowledge of high-availability systems, disaster recovery, and enterprise security standards
- Understanding payment regulations, compliance, AML, screening sanctions, and operational risk
- Experience in managing large-scale production environments and mission-critical systems
- Exposure to Agile, DevOps, ITIL, and enterprise governance frameworks
- Strong leadership and stakeholder management skills
- Ability to lead large cross-functional and multicultural teams
- Excellent communication and executive presentation skills
- Strong decision-making and problem-solving capabilities
- Ability to manage high-pressure production environments and critical incidents
- Strategic thinking with strong execution focus
Capability to mentor and develop future technology leaders
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There’s never been a better time to join Emirates NBD. We’re one of the region’s most recognizable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.
