Job Summary
We are looking for a detail-oriented and experienced Senior Executive – US Operations to manage US freight operations with a strong focus on regulatory compliance and customer service. The ideal candidate should have expertise in AMS and ISF filings, a sound understanding of the US trade lane, and experience in handling both E-commerce and Traditional Freight shipments.
Key Responsibilities
- Manage end-to-end US freight operations for import and export shipments.
- Prepare and submit AMS (Automated Manifest System) and ISF (Importer Security Filing) accurately and within the required timelines.
- Ensure compliance with US Customs and other regulatory requirements.
- Coordinate with customers, overseas agents, carriers, and internal teams to ensure smooth shipment execution.
- Handle shipment documentation, tracking, and operational updates.
- Monitor shipment milestones and proactively resolve operational issues.
- Support both E-commerce and Traditional Freight movements across the US trade lane.
- Maintain high service standards by responding promptly to customer queries and operational requirements.
- Ensure adherence to company SOPs and customer-specific processes.
Required Qualifications & Skills
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- 3–5 years of experience in US freight forwarding or logistics operations.
- Hands-on experience with AMS and ISF filings.
- Strong knowledge of the US trade lane and US Customs regulations.
- Experience handling E-commerce and Traditional Freight shipments.
- Excellent communication, coordination, and problem-solving skills.
- Proficiency in Microsoft Office and freight forwarding/transport management systems.
- Ability to work in a fast-paced, deadline-driven environment.
Preferred Candidate Profile
- Experience working with international freight forwarding or logistics companies.
- Strong attention to detail and compliance-focused approach.
- Ability to manage multiple shipments while maintaining accuracy and service quality.
- Customer-centric mindset with excellent interpersonal skills.
Pay: ₹500,000.00 - ₹700,000.00 per year
Work Location: In person
