Job Summary:
A Telecaller Executive is responsible for making and receiving phone calls to promote products or services, generate leads, answer customer inquiries, and maintain strong customer relationships. The role requires excellent communication skills and a customer-focused approach to achieve business goals.
Key Responsibilities:
- Make outbound calls to prospective and existing customers.
- Receive inbound calls and address customer inquiries professionally.
- Explain products, services, offers, and promotions to customers.
- Generate and qualify sales leads.
- Follow up with customers regarding inquiries, payments, or appointments.
- Maintain accurate records of customer interactions in the CRM or database.
- Achieve daily, weekly, and monthly calling and sales targets.
- Handle customer complaints and escalate complex issues when necessary.
- Coordinate with sales and support teams to ensure customer satisfaction.
- Ensure compliance with company policies and calling guidelines.
CANDIDATES CAN SHARE THEIR CV ON 9810966812.
IMMEDIATE JOINERS ARE MUST
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
