Great People Work Here.
Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values and will encourage you? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, Twinings Ovo delivers.
We’re looking for people who don’t just come here, but who understand the brand and do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.
We are seeking a a member of the Supply Chain and Operational team based in India, who will report to the Indian Supply Chain and Operations Manager and manage all logistics support. The main scope will be supplying functions for finished goods (FG) and be the part of each project team where product/service delivery related to FG is required. This role will be working closely with the Indian domestic sales and marketing team as well as with the international supply chain and logistics team to ensure that the process of reaching the destination is legally compliant with their relevant procedures.
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Ensure compliance with Indian logistics, customs, import/export, and FSSAI regulations.
- Manage licenses, registrations, renewals, vessel mapping, and cost-effective freight solutions.
- Prepare, review, and maintain customs documentation, including commercial invoices, packing lists, bills of landing, airway bills, certificates of origin, shipping bills, and import/export declarations.
- Ensure accurate customs classifications, HS codes, valuation, duty payments, and regulatory filings to facilitate smooth clearance.
- Liaise with Customs, FSSAI, DGFT, Legal Metrology, Tea Board, and other regulatory authorities.
- Handle customs queries, audits, notices, investigations, and compliance documentation.
- Provide expertise on customs regulations, export schemes (SEZ, AA, etc.), and international trade requirements.
- Coordinate with freight forwarders, customs brokers, warehouses, and shipping lines to ensure timely and compliant shipments.
- Support product label approvals and regulatory compliance requirements.
- Monitor raw material and finished goods inventory, ensuring ERP accuracy and stock visibility.
- Ensure timely receipt, dispatch, customs clearance, and delivery of goods to meet operational targets.
- Conduct compliance reviews, mitigate trade risks, and train teams on customs procedures and regulatory updates.
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Any bachelor’s degree in commerce & science or equivalent formal education in Logistics or supply chains & operations.
- A minimum of 7–8 years of experience in handling customs and clearing agents for both air and sea shipments.
- A minimum of 6-7 years' experience in handling tea, herbs and food additives related.
- Ability to translate complex technical and custom issues clearly to a varied audience.
- Working knowledge of advance authorization schemes or other mode of export like SEZ, EOU etc
- Willingness to challenge the status quo in pursuit of finding solutions and unlocking opportunity for product dispatching and receiving on time.
- Experience of exporting goods managing Advance authorization schemes with minimum handling of 150 MT with 40 SKUs per month.
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Medical Insurance (Group Mediclaim) coverage for immediate family including dependent parents – Annual Coverage INR 500,000/-
- Personal accidental coverage & group term life insurance – as per policy
- Mobile reimbursement as per mobile communication policy
- Company Paid Annual Health Check up every year for self and spouse with Twinings certified Health Check- up vendor
- Corporate NPS program (Optional) for benefits on Income Tax
- Food Wallet (Optional) for benefits on Income Tax
- Subsidized meal at factory
- Access to LinkedIn Learning
- Access to ABF Networking, connect, collaborate, and grow across the ABF Group
Twinings has become one of the world’s most renowned tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We take pride in our tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century.
More than 300 years later, the love of tea is still here - and so are we! We still sell tea from Thomas’s shop, and we still work hard to bring the most innovative new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before.
Our approach to Diversity, Equity & Inclusion
At TwiningsOvo, we believe in the power of diversity to drive innovation and meaningful work. We are committed to building a workplace where people from all backgrounds, identities, and experiences feel safe, valued, have a sense of belonging and are empowered to thrive. Inclusion is more than a goal, it’s how we work together every day. As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant on the basis of their ethnicity, colour, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, neurodiversity, age, socioeconomic background or any other status protected by law and are committed to promoting diversity across our workplace.
Applicants may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are typically done which will ensure an equal employment opportunity.
Please inform our Talent Acquisition or HR Shared Services team if you need any assistance completing your application or to otherwise participate in the application process.
