JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Position Overview
JLL is seeking a Senior Occupancy Planner with interior design expertise to drive strategic occupancy planning and space optimization for enterprise clients' portfolios. This role combines tactical occupancy management with design sensibility to create transformative, data-driven workplaces that optimize space efficiency and support business objectives across building, campus, or regional levels.
Key Responsibilities
Strategic Planning & Space Optimization
Develop and implement comprehensive occupancy plans and move sequencing strategies for designated regional portfolios
Leverage interior design expertise to create space assignments and reallocations that balance functional requirements with aesthetic considerations
Conduct scenario planning and space utilization analysis to maximize productivity and workspace efficiency
Ensure planning alignment with corporate guidelines while enforcing space policies, standards, and design protocols
Client Relationship & Program Management
Serve as primary point of contact for enterprise clients' daily operational occupancy requests and strategic planning initiatives
Foster critical relationships across multiple stakeholders including Corporate Real Estate, Business Unit leadership, Corporate Finance, Project Management, and Facility Management teams
Facilitate seamless transitions from current operating models to JLL service delivery frameworks
Participate in quarterly business reviews and annual performance evaluation sessions
Data Management & Analytics
Manage monthly reporting schedules and deliverables for people and space data, as well as occupancy metrics
Conduct quarterly occupancy analytics and provide strategic insights for client review and decision-making
Provide data stewardship for people and space-related data, ensuring accuracy and consistency through quality checks and reconciliation processes
Track and report space requests and associated KPIs to measure program effectiveness
Design-Focused Space Planning
Apply interior design principles to negotiate space transfers between business units and demonstrate changes in block plan format
Conduct building audits in partnership with local onsite teams to verify employee locations, furniture layout, and room configurations
Utilize AutoCAD proficiency to create test-fits, space layouts, and square footage calculations that optimize both function and design
Recommend innovative design solutions that accommodate dynamic workforce needs and emerging workplace trends
Required Qualifications
Education & Experience
Bachelor's degree in Interior Design, Architecture, Real Estate, Design, or related field
Minimum 8+ years of experience in occupancy planning, space management, or facility management
Background in interior design with demonstrated experience applying design principles to corporate workspace planning
Proven track record of managing enterprise-level occupancy planning programs
Experience in corporate real estate portfolio management preferred
Technical Proficiencies
Advanced proficiency in occupancy planning software and IWMS/CAFM platforms (OpenSpace or similar)
Strong AutoCAD skills for block planning, space layout documentation, and design development
Advanced Microsoft Excel capabilities (pivot tables, vlookup, complex calculations)
Experience with space utilization analysis, reporting, and data management processes
Knowledge of office space measurement standards: BOMA, IFMA, or RICS
Familiarity with workplace strategy concepts and space optimization methodologies
Design Competencies
Understanding of interior design principles, space planning, and furniture layout optimization
Knowledge of workplace design trends and their impact on occupancy planning
Ability to balance aesthetic considerations with functional space requirements
Experience with design software and space planning tools
Core Competencies (Aligned with JLL Behaviors)
Inspire
Inspire clients to achieve strategic space optimization goals through design-driven insights and recommendations
Show genuine care for client needs and provide exceptional support during transitions and implementations
Foster collaborative relationships across diverse client teams and ensure all stakeholders are engaged in planning processes
Win Together
Think enterprise-wide to solve complex occupancy challenges collaboratively with internal teams and client stakeholders
Build trust through transparent communication and challenge assumptions respectfully during planning discussions
Combine local market expertise with global best practices to deliver comprehensive occupancy solutions
Simplify
Transform complex occupancy data into clear, actionable insights that support strategic decision-making
Prioritize critical space planning activities that drive meaningful business outcomes while streamlining operational processes
Create compelling narratives around space utilization data that inspire informed decision-making
Be Intentional
Deliver consistently on project commitments and maintain high-quality standards for all occupancy planning deliverables
Empower clients to make informed space decisions quickly by providing self-service access to real-time occupancy data
Proactively identify opportunities for space optimization and portfolio efficiency improvements
Be Future Ready
Stay current with emerging workplace trends, technologies, and occupancy planning methodologies
Champion innovative design approaches to space management that accommodate dynamic workforce needs
Balance immediate client needs with long-term strategic space planning objectives to ensure scalable solutions
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
