Job Title: Customer Executive – Voice Process
Company: eClerx Services Ltd.
Location: Chandigarh
Job Role:
Handle inbound/outbound customer calls, resolve queries, and ensure high customer satisfaction while meeting quality standards.
Key Responsibilities:
- Handle customer interactions through voice calls
- Resolve customer issues professionally
- Maintain call quality and update records
Eligibility:
- Graduates only
- Freshers & experienced candidates can apply
- Good English/Hindi communication skills
- Willing to work in rotational/night shifts
Salary & Benefits:
- ₹20,100 fixed salary
- ₹3,000 night shift allowance
- Attractive performance-based incentives
- PF, ESI & other statutory benefits
Skills Required:
- Strong verbal communication
- Customer handling skills
- Basic computer knowledge
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,018.07 - ₹30,493.65 per month
Benefits:
- Flexible schedule
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund
Work Location: In person
