Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.
Field Early Warning procedure
Detect field claim spikes with FEW triangles, analyze factors, create red flag until 15 th of each month.
Link VIM with Red flag within 48h: with VIM if known issue or VIM FEW to ensure the quick collection of the “Right” parts.
Monitor the 3MIS claims for each claims categories and confirm efficiency of containment actions.
Maintain customer part number in WINGS to ensure compliance with Valeo product hierarchy.
Field returns analysis
- Warranty return sample must be secured, follow the Valeo warranty part analysis procedure, comply with Customer and Valeo Warranty QRQC requirement including respect of timing.
OEM, Dealer and End user interface.
Should able to interface with OEM quality and service team, Dealer and End user to support the warranty concern, and to collect associated detailed field data. Presently logically to customer as required.
Defining the warranty liability with Customer
Statistical analysis of the customer warranty data and escalate any risk.
Good Cross-functional team communication.
Job:
Quality - Field operational
Organization:
R&I
Schedule:
Full time
Employee Status:
Regular
Job Type:
Permanent contract
Job Posting Date:
2026-04-02
Join Us !
Being part of our team, you will join:
- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
- a multi-cultural environment that values diversity and international collaboration
- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development
More information on Valeo: https://www.valeo.com 