Job Summary
We are looking for an experienced E-Commerce Account Manager to manage and grow our key marketplace accounts. The ideal candidate will be responsible for driving revenue growth, managing online platforms, executing promotional campaigns, and building strong relationships with marketplace partners.
Roles & Responsibilities
Manage assigned brand accounts across marketplaces like Amazon, Flipkart, Myntra, Ajio, Nykaa, etc.
Act as the main coordination point between clients, marketplace teams, and internal YCE teams.
Monitor daily sales, orders, inventory, pricing, listings, and account health.
Coordinate catalog updates, listing corrections, image changes, A+ content, brand stores, and keyword optimization.
Track product visibility, suppressed listings, out-of-stock styles, pricing issues, and marketplace errors.
Review weekly/monthly performance reports, including GMV, orders, conversion, traffic, ads, and inventory.
Identify best-selling and underperforming SKUs and suggest growth actions.
Coordinate with ads teams for focus SKUs, ad inputs, spends, ROAS, and visibility campaigns.
Raise and follow up on marketplace tickets related to listings, payments, returns, pricing, and account health.
Work closely with listing, ads, design, content, warehouse, and accounts teams to ensure timely execution.
Maintain trackers for pending tasks, catalog status, ad inputs, inventory issues, and marketplace escalations.
Share structured updates, reports, action plans, and next steps with clients and internal managers.
Requirements
Minimum 2+ years of experience in E-commerce / Marketplace Account Management.
Strong knowledge of Amazon Seller/Vendor Central and other marketplaces.
Proficiency in MS Excel and data analysis.
Understanding of digital advertising (Amazon Ads, Flipkart Ads).
Strong negotiation and communication skills.
Ability to work independently in a hybrid work environment.
Preferred Qualifications
Bachelor’s degree in Business, Marketing, or any related field.
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
