Key Responsibilities
· Own implementation, customization, and integration of GTM tools (CRM, marketing automation, sales engagement, CS tools, etc.)
· Maintain and improve our CRM (e.g., HubSpot, Salesforce) and its data quality, pipeline visibility, and reporting accuracy
· Set up triggers, automations, and workflows to ensure leads are captured, routed, and followed up on effectively
· Design and document workflows across lead management, opportunity lifecycle, onboarding, renewals, and upsells
· Work closely with Marketing, Sales, and CS to operationalize campaigns, sequences, playbooks, and lifecycle touchpoints
· Monitor funnel health, conversion rates, and identify leakage or bottlenecks
· Collaborate with marketing to structure and launch automated email journeys for lead nurturing, reactivation, onboarding, and retention
· Implement A/B testing frameworks, behavioral triggers, and segmentation logic
· Build dashboards and reports that give the team visibility into key GTM metrics: lead source attribution, CAC, conversion, churn, LTV, etc.
· Enable data-driven decision-making by connecting product usage data with GTM systems
Requirements
· 2–5 years of experience in GTM operations, RevOps, or similar technical-commercial role
· Experience with CRM tools & marketing automation platforms preferred
· Strong knowledge of Azure data factory, data brick,
· Ability to build and manage integrations (via Zapier, Make, API’s) and data flows
· Solid understanding of the SaaS customer lifecycle and B2B funnel dynamics
· Strong analytical skills and ability to turn messy data into actionable insight
· Excellent communicator and cross-functional collaborator
· Experience with product-led growth tools or customer data platforms
· Strong experience & familiarity with SQl, Python or low-code/no-code toolsKey Responsibilities
· Own implementation, customization, and integration of GTM tools (CRM, marketing automation, sales engagement, CS tools, etc.)
· Maintain and improve our CRM (e.g., HubSpot, Salesforce) and its data quality, pipeline visibility, and reporting accuracy
· Set up triggers, automations, and workflows to ensure leads are captured, routed, and followed up on effectively
· Design and document workflows across lead management, opportunity lifecycle, onboarding, renewals, and upsells
· Work closely with Marketing, Sales, and CS to operationalize campaigns, sequences, playbooks, and lifecycle touchpoints
· Monitor funnel health, conversion rates, and identify leakage or bottlenecks
· Collaborate with marketing to structure and launch automated email journeys for lead nurturing, reactivation, onboarding, and retention
· Implement A/B testing frameworks, behavioral triggers, and segmentation logic
· Build dashboards and reports that give the team visibility into key GTM metrics: lead source attribution, CAC, conversion, churn, LTV, etc.
· Enable data-driven decision-making by connecting product usage data with GTM systems
Requirements
· 2–5 years of experience in GTM operations, RevOps, or similar technical-commercial role
· Experience with CRM tools & marketing automation platforms preferred
· Strong knowledge of Azure data factory, data brick,
· Ability to build and manage integrations (via Zapier, Make, API’s) and data flows
· Solid understanding of the SaaS customer lifecycle and B2B funnel dynamics
· Strong analytical skills and ability to turn messy data into actionable insight
· Excellent communicator and cross-functional collaborator
· Experience with product-led growth tools or customer data platforms
· Strong experience & familiarity with SQl, Python or low-code/no-code tools
Pay: ₹500,000.00 - ₹1,500,000.00 per year
Work Location: In person