Radiant Info Solutions Pvt. Ltd.
IT Telecaller
Roles and Responsibilities:
Manage inbound and outbound calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Seize opportunities to upsell products when they arise.
Keep records of all conversations in our call center database in a comprehensible way.
Should have good command over English.
- Candidate must be the resident of Delhi, Noida and Faridabad only.
