Handle customer queries through inbound and outbound calls and emails regarding pickups,
delivery schedules, recovery, and defaults
- Maintain operational MIS and perform basic Excel/data entry activities
- Coordinate with internal departments including Finance and Operations teams
- Draft and manage emails/templates related to operational and recovery processes
- Ensure timely follow-up with customers and internal stakeholders
- Support day-to-day warehouse operational activities
Desired Candidate Profile:
- Good communication and interpersonal skills
- Basic knowledge of MS Excel and data entry
- Ability to multitask and manage time effectively
- Comfortable working from warehouse locations
- Candidate should be flexible for rotational shifts/weekend working
Working Days & Shift:
- Saturday and Sunday working (weekly off on weekdays)
Experience:
- 0–3 years of relevant experience in Operations, Customer Support, Warehouse
Coordination, or Backend Operations
Salary:
Kindly share relevant profiles matching the above requirement.
Pay: ₹18,000.00 - ₹22,000.00 per month
Work Location: In person
