Job Responsibilities:
- Handle customer calls in a polite and professional manner
- Answer customer questions and provide correct information
- Resolve customer complaints and concerns patiently
- Maintain records of customer interactions and updates
- Follow up with customer when required
- Coordinate with other teams to resolve complex issues
- Meet daily and monthly performance targets
Job Requirements:
- Freshers are welcome (training will be provided)
- Good communication skills
- Must be fluent in Hindi and Punjabi
- Ability to handle customers calmly and confidently
- Willingness to learn and grow in the customer support field
Minimum qualification: 12th pass
Work Details:
- 6 days working
- Day shift only
- Office-based role
Job Types: Full-time, Fresher
Pay: ₹13,000.00 - ₹24,674.76 per month
Benefits:
- Cell phone reimbursement
- Paid time off
Work Location: In person
