Lakmé Academy Greater Noida is looking for a confident, energetic, and customer-focused Telecaller to connect with prospective students, explain our beauty and wellness courses, and support the admissions process. The ideal candidate should possess excellent communication skills, a positive attitude, and the ability to convert inquiries into admissions.
Key Responsibilities
- Handle inbound and outbound calls to prospective students.
- Follow up on leads generated through digital marketing campaigns, walk-ins, and events.
- Explain course details, fee structure, EMI options, certifications, and career opportunities.
- Schedule counseling sessions and campus visits.
- Maintain accurate records of calls and student inquiries in the CRM or lead management system.
- Achieve daily, weekly, and monthly call and admission targets.
- Build strong relationships with prospective students and parents.
- Coordinate with the admissions and counseling team for successful enrollments.
- Resolve basic queries professionally and ensure a positive student experience.
- Follow up with interested candidates until the admission process is completed.
Required Skills
- Excellent communication skills in Hindi and English.
- Strong convincing and negotiation skills.
- Basic computer knowledge (MS Office/CRM).
- Good interpersonal and customer service skills.
- Ability to work in a target-oriented environment.
- Positive attitude and professional behavior.
Qualification
- Graduate or Undergraduate (preferred).
- Experience in telecalling, customer service, sales, or education counseling is an advantage.
- Freshers with excellent communication skills are also welcome to apply.
Salary & Benefits
- Attractive salary with performance-based incentives.
- Career growth opportunities.
- Professional training and development.
- Friendly and dynamic work environment.
- Employee recognition and reward programs.
Pay: ₹8,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
