This role warrants leading Customer data cleaning and enrichment related projects for Eaton's electrical North America business. Ensure that the customer data meets the required data quality. The candidate will also be responsible for Address clean-up, Hierarchy assignment and management, selling relationship assignment and management.
1. Work directly with the sales and marketing teams in ES NA to improve the customer master data in Customer data hub (TPH), Reltio, ERP & CRM
2. Support co-ordination and collaboration with various IT teams (TPH, Reltio, ERP) and business stakeholders
3. Work closely with FA and Business to migrate data from ERP to CRM as per standard and plans
4. Execute data cleaning and sanitization process in the ERP and CRMs
5. Support improve the customer data quality by identifying the data gaps and closing them with the help of the business data owners
6. Make sure that data integration between various ERP and tools work as expected
7. Meet the SLA & TAT for the activities as agreed by the business
8. Effectively communicate project progress and updates to team leads and stakeholders.
