Customer care Executive:
Education :B.Pharm/ B. Com, MBA
Preferred candidate by Medical
Experience : Fresher
Tasks and duties -
1.Answering patient/customer correspondences through email, social media, and by phone.
2. Relaying extensive product information to patient/customer.
3. Closing reports for the company and maintain the records.
4. Filing patient/customer records, including contact information, purchases and billings.
5. Conducting surveys and writing reports based on patient/customer feedback on products and services.
6. Providing patient/customer with clear instructions to resolve issues.
7. Rerouting patient/customer calls to other departments when advanced solutions are needed.
8. Managing orders and appointments.
Job Types: Full-time, Walk-In
Pay: ₹15,000.00 - ₹20,000.00 per month
Education:
Work Location: In person