Job Description:
As a Sales & Support Executive, you will be the first point of contact for prospective and existing clients. Your role involves understanding customer requirements, promoting company services, generating sales opportunities, and ensuring excellent customer support throughout the client journey.
Key Responsibilities:
- Connect with potential clients through calls, emails, and online platforms.
- Understand customer needs and recommend suitable services.
- Generate and follow up on leads to achieve sales targets.
- Build and maintain strong client relationships.
- Address customer queries and provide timely resolutions.
- Coordinate with internal teams to ensure smooth service delivery.
- Maintain accurate records of client interactions and sales activities.
- Prepare reports, proposals, and quotations as required.
- Ensure a positive customer experience and high client satisfaction.
Skills Required:
- Excellent communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Customer-focused approach.
- Ability to multitask and work in a target-driven environment.
- Proficiency in MS Office and basic CRM tools.
Preferred Qualification:
- Graduate in any discipline.
- Experience in sales, customer support, telecalling, or business development is preferred.
Pay: ₹15,000.00 - ₹17,000.00 per month
Benefits:
Work Location: In person
