Job Summary
We are seeking an experienced and dynamic professional from the Freight Forwarding & Logistics industry with strong expertise in Pharmaceutical Cargo handling along with exposure to General Cargo, DG Cargo, Temperature-Controlled Shipments, and Special Cargo operations. The ideal candidate should possess strong operational knowledge, commercial understanding, customer management skills, and the ability to generate new business opportunities. The role requires end-to-end shipment handling expertise along with customer relationship management and profitability management.
Key Responsibilities
Freight Forwarding Operations
* Handle end-to-end Air Freight and Sea Freight operations for Import & Export shipments.
* Manage Pharmaceutical, Temperature-Controlled, DG, General, Project, and Special Cargo shipments.
* Coordinate with airlines, shipping lines, transporters, CHA, warehouses, and overseas agents.
* Ensure timely booking, cargo movement, shipment tracking, and delivery coordination.
* Monitor shipment status and provide proactive updates to customers.
* Handle shipment documentation including:
Air Waybill (AWB)
* Bill of Lading (BL)
* Commercial Invoice
* Packing List
* Certificate of Origin (COO)
* LC Documentation
* Customs-related paperwork
* Ensure compliance with pharma handling standards, airline regulations, and international shipping procedures.
* Coordinate cold chain and temperature-sensitive cargo handling requirements.
* Resolve shipment operational issues, delays, and customer escalations efficiently.
Commercial & P&L Responsibilities
* Maintain shipment profitability and control operational costs.
* Possess strong understanding of P&L management and freight costing.
* Negotiate freight rates with airlines, shipping lines, transporters, and vendors.
* Prepare quotations and pricing solutions for customers.
* Monitor vendor payments, billing processes, and profitability margins.
* Support commercial decision-making to improve operational efficiency and margins.
Sales & Business Development
* Generate new business opportunities for Air Freight, Sea Freight, Pharmaceutical Logistics, and Special Cargo services.
* Develop and maintain strong relationships with existing and potential customers.
* Conduct client meetings and understand customer logistics requirements.
* Achieve sales targets and revenue growth for assigned territory/accounts.
* Coordinate with operations and pricing teams to provide competitive logistics solutions.
* Promote value-added logistics services and company capabilities.
Customer Relationship Management
* Maintain high customer service standards and long-term client relationships.
* Handle key customer accounts and ensure smooth shipment execution.
* Provide timely solutions and maintain high customer satisfaction levels.
* Build strong coordination between customers, operations, and overseas partners.
Required Skills & Knowledge
* Strong experience in Freight Forwarding and Logistics operations.
* Mandatory expertise in Pharmaceutical Cargo handling.
* Knowledge of DG Cargo, Temperature-Controlled Shipments, and Special Cargo handling.
* Good understanding of LC documentation and international trade procedures.
* Strong P&L and commercial management knowledge.
* Ability to generate sales and develop new business opportunities.
* Excellent negotiation, communication, and coordination skills.
* Knowledge of customs procedures and international shipping documentation.
* Ability to work under pressure and manage multiple shipments simultaneously.
Preferred Candidate Profile
* Experience in Freight Forwarding / Logistics industry.
* Exposure to Pharma Logistics and cold chain operations preferred.
* Strong customer handling and business development capabilities.
* Result-oriented with strong operational and commercial understanding.
How to Apply
Interested candidates can share their updated CV at:
[email protected] or [email protected]
Pay: ₹50,000.00 - ₹100,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Experience:
- pharma logistics or cold chain shipment: 3 years (Required)
- Pharma logistic: 2 years (Required)
Work Location: In person
