Company Name : Flying Colour Business Setup Services LLC
Company Website : https://www.flyingcolour.net/
All Holidays will be as per UAE Calendar
Below are the details of the job
Position: Relationship Officer/ Client Coordinator/ Customer Service Executive
Location : Work from Home (Remote)
Should have their own Laptop, stable wifi,android phone,power backup
Type : Full Time
Working Day - 6 days working (Monday to Saturday)
Working Timing -
Monday to Friday - 10.30am to 8.00pm IST
Saturdays - 10.30am to 5.30pm IST
IT REQUIREMENT ( Compulsory )
Laptop Requirements:
12 GB RAM or above
Intel i5 (12th Generation) or above
256 GB SSD (Solid State Drive – HDD will not be accepted; SSD/NVMe type is mandatory)
Mobile (Android) Requirements:
8 GB RAM or above
Minimum 30 GB free storage available (Please ensure at least 30 GB is free, not total storage)
Android Version 10 or above
Roles and Responsibilities
- 5+ Years experience in Customer care(Calling)/Administrative role
- Major Experience in Operations role.
- Familiar with CRM and good communication skills
- Acts as a first contact for all clients and creates an inviting, professional atmosphere.
- Answer client’s calls & Emails and address their queries and concerns within the assigned timelines.
- Every day send follow up Emails/ Calls / whatsapp to clients regarding their ongoing work and updating the same in the software without fail.
- Taking immediate action on new order forms received from Sales/ECS/CP team within below timelines
- Responsible for handling a portfolio of 70-80 clients.
- Discussion with clients regarding their needs and desires of business formation in different zones and providing research based advisory to clients.
- Handle and resolve client issues or concerns promptly and effectively, collaborating with internal teams.
- Ensure the quality of service provided to clients is as per the standards defined by the company
- Preparation of applications on Freezone and Offshore Portals.
Apply Now: Interested candidates are invited to share their CV at [email protected] or send it via WhatsApp to +971-529396783.
Job Type: Full-time
Pay: ₹35,000.00 - ₹45,000.00 per month
Benefits:
Language:
Work Location: Remote
