Jr. Application Support
Location: Thane
Experience: 1-3 yrs
Job Description :
- Respond to customer inquiries and provide technical support via email, phone, or ticketing system.
- Troubleshoot and resolve issues reported by clients related to our applications and software products.
- Managing ticketed query system and ensuring a comprehensive database of queries and resolutions is kept up to date.
- Have good knowledge of POS terminals Card, BQR and UPI transactions.
- Ensure applications are working seamlessly.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Basic knowledge of SQL,PostgreSQL and database management.
- Excellent communication and interpersonal skills.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- Do you have experience in FinTech / Banking/Finance domain?
Work Location: In person
