Swan Solutions offeringSwan, a 1400 Crore organization, is a rapidly growing firm headquartered and based in Mumbai. The organization has been nurtured for over 36 years by Mr. Mohammed Sutarwala, a post-graduate from the University of Texas at Austin, USA. Swan is a successful IT Infrastructure service provider, offering IT hardware and networking solutions to many BFSI , PSU & SMB and Corporate houses on Servers, Blades, Peripherals, Networks & Cloud. The company has partnered with HP, Cisco, Microsoft, VMWare, and NetApp. (https://www.swansol.com)
Culture at Swan :Swan believes in taking up inspiring and challenging IT projects that encourage innovation and having fun while doing so and celebrates the people who make it happen. The open-door culture at Swan ensures that anyone with a good idea can voice it in front of an audience that can help transform it from thought to reality. Accountable, Vibrant, Willing to learn, Independent, and Impactful are few words that perfectly describe the members of team Swan.
Job Role:- Asst. Manager – Onsite IT Operations
Key Responsibilities:
- Act as the IT interface for business requirements; coordinate with internal teams and vendors to fulfil plant IT needs.
- Provide onsite support for laptops, desktops, printers, CCTV’s, Dell Servers, Cisco devices, firewalls, access systems & other IT HW’s.
- Ensure timely incident resolution in coordination with Service Desk/Tech Table per India field‑services workflow.
- Oversee IT asset management including deployment, upkeep, stock control, health checks, and physical audits.
- Manage vendor coordination for hardware repairs, cabling, AMC, and infrastructure activities.
- Maintain IT/server rooms including backups, equipment checks, and compliance with safety/security norms.
- Ensure continuous availability and performance of LAN/WAN (wired & wireless). Manage SD‑WAN, firewall, Active Directory, O365, and Veeam backups.
- Work with AWS/Azure vendors for cloud infrastructure provisioning.
- Execute hardware/software/network upgrades, relocations, and installations efficiently.
- Troubleshoot systems, networks, and applications with support from COE teams and vendors.
Required Skills:-
- Good knowledge of Windows, LAN, SUSE/Dell servers, telecom systems, Office 365, system/network security, SD‑WAN, VMware/V‑Centre.
- Experience in SAP DR (desirable).
- Skilled in vendor management and relationship handling.
- Knowledge of AWS/Azure cloud infra, Cisco switches/routers, Fortinet firewalls, Active Directory, Aruba controllers/Access Points.
- Relationship Management with Users
- Good Technical & Communication Skills
- Good co-ordination and execution skills
Qualification:- BE or Relevant Degree
Job Location : Ujjain, MP
Relevant Experience: 10 to 11 Yrs
Shift: Monday to Saturday General Shift
Salary: As per industry standards.
Industry: IT
Employment Type: Yearly Contract basis
For any further inquiries you may get back to us via e-mail / call
Benefits:
Experience:
- IT Operations management: 10 years (Required)
Location:
- Ujjain, Madhya Pradesh (Ujjain) (Required)
Work Location: In person
