Role Overview:
The Telecaller will be responsible for contacting prospective parents/students, explaining courses, handling admission enquiries, and supporting the enrolment process to achieve admission.
Key Responsibilities:
- Call and follow up with leads (parents/students) from enquiries, campaigns, and database.
- Explain courses, batch details, fees, and institute offerings clearly.
- Schedule and confirm counselling meetings, demos, and walk-ins.
- Maintain accurate call records and update CRM/lead sheets.
- Follow up regularly until admission closure or final decision.
Requirements:
- Good communication skills in English, Hindi, and Marathi.
- Comfortable with telecalling, follow-ups, and counselling conversations.
- Basic computer skills (Excel, WhatsApp, calling apps/CRM).
- Polite, confident, and persuasive personality.
- Prior experience in education telecalling/admissions preferred.
Working Details:
- Working days: 6 days/week
- Office hours: As per institute schedule
- Location: On-site (Dange Chowk/Pimple Saudagar)
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Ability to commute/relocate:
- Chinchwad, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Tele Calling: 1 year (Required)
Work Location: In person
