Pay: ₹15,000.00-₹20,000.00 per month
Job Description:
Position: Night Coordinator – Hospital Administration
Location: Kolkata
Job Summary
We are seeking a proactive, reliable, and organized Night Coordinator to oversee and support the hospital's administrative operations during the night shift. The candidate will act as the primary administrative authority after hours, responsible for managing night-time admissions, coordinating emergency health insurance and Ayushman Bharat processes, ensuring smooth operational workflow, and facilitating seamless communication between on-duty doctors, nursing staff, patients, and security teams.
Key Responsibilities
- Oversee overall hospital administration, facility management, and operational workflow during night hours.
- Manage emergency admissions and coordinate preliminary Ayushman Bharat, government scheme, and health insurance documentation for night-time patients.
- Act as the primary administrative link between night-duty doctors, nursing teams, support staff, and hospital management.
- Coordinate with emergency TPAs, insurance companies, and billing teams for urgent claim-related requirements and approvals.
- Ensure compliance with hospital policies, regulatory guidelines, and statutory requirements during the night shift.
- Handle patient and relative queries, proactively resolving any grievances, disputes, or operational bottlenecks that arise after regular hours.
- Maintain accurate night shift records, incident reports, and ward census documentation to ensure a seamless and comprehensive handover to the morning administration team.
- Monitor nighttime security, housekeeping, and maintenance teams to ensure a safe and hygienic environment.
- Support clinical staff during medical emergencies by expediting necessary administrative approvals, resources, and departmental coordination.
Qualifications
- Graduate in any discipline; preference for Hospital Administration, Healthcare Management, Business Administration, or related fields.
- Diploma or certification in Hospital Administration will be an added advantage.
Experience
- 2–5 years of experience in hospital administration, emergency floor coordination, medical insurance, TPA operations, or healthcare operations.
- Prior experience handling night shifts, Ayushman Bharat/government healthcare schemes, and emergency hospital administration functions will be strongly preferred.
Skills Required
- Knowledge of 24/7 hospital administration and emergency operational processes
- Ability to make quick, informed decisions and manage crisis situations independently
- Familiarity with Ayushman Bharat and health insurance procedures for emergency admissions
- Strong documentation, record-management, and shift-handover skills
- Excellent communication, de-escalation, and interpersonal abilities
- Proficiency in MS Office (Excel, Word, PowerPoint) and hospital management systems (HMS)
- Ability to coordinate efficiently with multiple on-call departments and stakeholders
- Strong organizational skills and attention to detail
Salary
Salary will be commensurate with qualifications and experience.
Benefits:
- Food provided
- Work Location: In person
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
