Job Title: Operations Executive
Company: Sky Planet Holidays
Job Type: Full-time
Experience: 0–3 Years
Locations: Madurai Tamilnadu.
Job Summary
Sky Planet Holidays is seeking a proactive and detail-oriented Operations Executive to manage day-to-day travel operations and ensure seamless service delivery. The ideal candidate should have excellent organizational skills, strong communication abilities, and the capability to coordinate with customers, vendors, and internal teams.
Key Responsibilities
- Handle day-to-day operational activities related to travel bookings.
- Coordinate with hotels, airlines, transport providers, and other travel partners.
- Prepare travel itineraries, vouchers, and travel documents.
- Ensure timely confirmation of bookings and travel arrangements.
- Coordinate with the sales, visa, and ticketing teams for smooth execution.
- Monitor tour operations and resolve customer issues promptly.
- Maintain accurate operational records and documentation.
- Follow up with vendors and customers regarding bookings and payments.
- Ensure high levels of customer satisfaction throughout the travel process.
- Prepare operational reports as required by management.
Requirements
- Bachelor's degree in any discipline.
- 1–3 years of experience in Operations, Travel Operations, or a related field.
- Excellent communication skills in English and Tamil.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office (Word, Excel, Outlook).
- Ability to work under pressure and meet deadlines.
- Strong problem-solving and coordination skills.
Preferred Skills
- Experience in the Travel & Tourism industry is an added advantage.
- Knowledge of domestic and international travel operations.
- Familiarity with CRM software and travel booking systems.
- Customer-focused attitude with attention to detail.
Benefits
- Attractive Salary
- Performance Incentives
- Career Growth Opportunities
- Professional Training and Development
- Friendly and Supportive Work Environment
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
