- Manage and oversee the day-to-day operations of the assigned center.
- Monitor the performance, attendance, productivity, and activities of employees across other centers.
- Track employee performance against assigned targets and ensure timely completion of tasks.
- Identify performance gaps and take necessary follow-up actions to keep employees on track.
- Coordinate with center teams and provide regular guidance and support to improve overall performance.
- Prepare and maintain regular performance reports and provide updates to management.
- Ensure that company policies, procedures, and operational standards are followed across all centers.
- Monitor customer service and ensure a positive customer experience at all centers.
- Identify operational issues and coordinate with the concerned teams to resolve them promptly.
- Conduct regular follow-ups with center employees and ensure accountability for assigned responsibilities.
- Support management in achieving business targets and improving the overall efficiency of center operations.
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
