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Supervise daily restaurant operations, including breakfast service, limited à la carte, and room service (if applicable).
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Ensure adherence to brand service standards and operating procedures.
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Monitor food quality, presentation, and portion control.
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Maintain cleanliness, hygiene, and safety standards as per HACCP guidelines.
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Ensure a high level of guest satisfaction through prompt and courteous service.
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Handle guest feedback and complaints professionally and resolve issues efficiently.
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Maintain a welcoming and friendly dining environment aligned with brand expectations.
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Train, supervise, and motivate the F&B team.
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Conduct regular briefings and performance evaluations.
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Ensure proper staffing levels and duty rosters.
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Monitor daily sales, expenses, and profitability.
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Control food and beverage costs, wastage, and inventory.
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Assist in budgeting and forecasting.
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Ensure compliance with company policies, health & safety regulations, and food safety standards.
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Maintain documentation and records as required by management and audits.
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Work closely with the kitchen, front office, and housekeeping teams to ensure seamless guest service.
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Support hotel operations during peak periods and events.
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Bachelor’s degree or diploma in Hospitality Management or related field.
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3–5 years of experience in F&B operations
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Strong leadership, communication, and organizational skills.
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Good understanding of cost control and inventory management.
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Ability to work in a fast-paced environment with flexible hours.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
