Tour Consultant (FIT – Free Independent Traveler)
Location
HBR Layout, Bengaluru
Employment Type
Full-Time
About the Role
We are looking for a passionate, customer-focused, and sales-driven Tour Consultant (FIT) to join our team. The ideal candidate will be responsible for designing customized domestic and international travel packages, assisting clients throughout their travel planning journey, and ensuring an exceptional customer experience.
Key Responsibilities
- Handle inquiries from walk-in customers, phone calls, social media, and online leads.
- Understand clients' travel preferences, budgets, and requirements.
- Design customized domestic and international FIT holiday packages.
- Prepare quotations, itineraries, and travel proposals.
- Coordinate with airlines, hotels, transport providers, and destination partners.
- Promote travel packages, visa assistance, travel insurance, cruises, and other travel services.
- Follow up with prospective customers and convert inquiries into confirmed bookings.
- Process bookings, payments, vouchers, and travel documentation.
- Stay updated on destinations, travel trends, airline offers, visa regulations, and tourism products.
- Build and maintain long-term customer relationships to encourage repeat business and referrals.
- Ensure excellent customer service before, during, and after travel.
Required Qualifications
- Bachelor's degree in Travel & Tourism, Hospitality, Business Administration, or a related field.
- 1–3 years of experience in FIT holiday sales or travel consultancy (Freshers with excellent communication skills may also apply).
- Good knowledge of domestic and international travel destinations.
- Familiarity with visa procedures, travel documentation, and holiday planning.
- Proficiency in MS Office and CRM/travel booking systems is an advantage.
- Strong communication and interpersonal skills.
- Excellent sales, negotiation, and customer service abilities.
- Ability to work independently and as part of a team.
Preferred Skills
- Fluency in English and Malayalam (additional languages are an advantage).
- Strong destination knowledge.
- Ability to prepare attractive travel itineraries.
- Sales-oriented mindset with excellent closing skills.
- Problem-solving ability and attention to detail.
- Time management and multitasking skills.
What We Offer
- Attractive salary with performance incentives.
- Career growth opportunities.
- Friendly and dynamic work environment.
- Training and professional development.
- Opportunities to explore new destinations and tourism products.
Join Our Team!
If you have a passion for travel and enjoy helping people create unforgettable journeys, we'd love to hear from you.
Apply Now and become part of Bestination Holidays!
Pay: ₹450,000.00 - ₹654,000.00 per year
Benefits:
Work Location: In person
