Job Summary:
The Guest Relations Manager ensures superior guest experiences by offering personalized services, resolving issues, and coordinating across departments.
Key Responsibilities:
- Personally welcome and assist VIP guests.
- Manage guest feedback and handle complaints.
- Coordinate events and guest requests.
- Supervise front office team for seamless guest service.
- Promote customer loyalty programs.
Requirements:
- Degree in Hospitality Management.
- Minimum 2 years in a guest-facing supervisory role.
- Excellent communication and service-oriented mindset.
- Problem-solving and multitasking ability.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
