Facilitate care by coordinating with the customers for visits and futurehealthcare needs and ensure that proper care is provided to each customeras required.
Handle calls from customers. Resolve the reason for the call or route it to therespective department as required in a timely manner
Provide an effective communication link between customers and medicalstaff, including relaying messages from providers, gathering informationfrom patients for providers, etc.
Support in the medication refill process. Ensure that information goes whenand where it is needed.
Coordination with clinical and non-clinical support services (Laboratory, OT,Admission, Billing, House Keeping, Pharmacy) to facilitate Care.
Ensure that all customers are tracked, and data entered into the systems forfollow-up and reporting.
Coordinate with the medical staff to ensure that case management servicesare provided to customers with complex medical and/or psychosocialproblems.
Work with the medical staff to develop, implement and carry outimprovement programs.
Act proactively in the quality improvement program. Perform other duties as assigned by relevant authorities.
Pay: ₹24,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
