To ensure smooth and timely processing of customer orders, coordination with internal and external stakeholders, and efficient management of dispatches, payments, and sales documentation to support overall business operations and customer satisfaction.
Order Management:
Receive, review, and accurately punch customer orders into the system as per company guidelines.
Verify product codes, quantities, and pricing before order confirmation.
Strong knowledge of order management and invoicing processes.
Proficiency in MS Excel and ERP systems (SAP / Oracle or equivalent).
Good communication and coordination skills.
Attention to detail and accuracy in data entry and documentation.
Ability to work under pressure and manage multiple priorities.