JOB DESCRIPTION
Job Title
Academic Counselor
Role Overview
Guide students through their educational journey, including course selection, career planning, and personal development. Serve as a liaison between students and the institution, ensuring applications are completed, processed, and finalized. Primarily contact prospective students via phone to enroll them in Campus Zest programs.
Key Responsibilities
· Conduct outbound calls to generate leads and inform prospects about courses, fees, and admissions.
· Provide counseling on program details, career paths, and suitable course selections based on student profiles.
· Assist with academic planning, major selection, and alignment with student strengths and goals.
· Connect students to resources like financial aid and mental health support.
· Address personal or social challenges impacting decisions.
· Manage confidential student records and interactions.
· Facilitate enrollments, paperwork, and follow-ups to secure admissions.
· Handle inbound queries and maintain updated student data.
· Stay informed on academic trends, offerings, and industry needs.
Required Skills
· Active listening and empathy
· Strong communication and interpersonal skills
· Problem-solving and critical thinking
· Knowledge of educational programs and policies
· Customer service and sales aptitude
· Resilience under pressure and rejection
· Organizational skills with attention to detail
· Familiarity with MIS systems
Qualifications
Graduate with at least 1 year of relevant experience.
Reporting Authority
Centre Head
Location
Patna (Bihar)
Working Conditions
- Working Hours: 9:30 AM – 6:00 PM
- Working Days: Monday – Friday + 1st, 3rd, 5th Saturdays
- Break Timings: Tea Break: 11:30–11:45 AM and 4:00–4:15 PM | Lunch Break: 1:30–2:00 PM
- Probation Period: 3 months (extendable/terminable based on performance)
- Holidays: 18 national holidays + 2nd and 4th Saturdays
Compensation
- Salary / CTC: Up to ₹25,000 per month
- Taxation & Deductions: Subject to tax and statutory deductions as per Income Tax guidelines
- Increment & Promotions: Annual, based on performance, targets, responsibilities, and conduct
About Campus Zest
Campus Zest is registered with the Government of Karnataka under Section 58(1) of the Indian Partnership Act, 1932 (Registration No. JNR-F00646-2025-26). With over 16 years of experience, we recruit top professionals, train academic counsellors, and deliver exceptional educational services.
Job Types: Full-time, Permanent
Pay: ₹17,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Paid time off
Work Location: In person
