Front office assistants manages the first point of contact for a business, handling visitor reception, phone calls, scheduling, and basic admin like mail, data entry, and maintaining the front area, ensuring smooth operations and excellent guest/client experiences through strong communication and organization. They serve as the central communication hub, directing inquiries and assisting other departments.
Key Responsibilities
- Reception & Communication: Greet visitors warmly, manage sign-in logs, and answer, screen, or forward incoming phone calls.
- Scheduling & Coordination: Manage calendars, book meeting rooms, and schedule appointments.
- Administrative Support: Perform data entry, maintain physical and digital files, and handle photocopying or scanning.
- Mail & Deliveries: Sort and distribute incoming mail, packages, and correspondence, and prepare outgoing shipments.
- Office Maintenance: Keep the reception area clean and organized, and monitor inventory for office supplies.
Essential Requirements
- Education: High school diploma, GED, or formal training in office administration.
- Experience: 1 to 3 years of prior experience in a customer service or secretarial role.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Hotsoft HMS, data systems, and office hardware (printers, scanners).
- Soft Skills: Exceptional verbal communication, professional personal presentation, and strong multi-tasking abilities.
Job Types: Full-time, Permanent
Pay: ₹14,000.00 - ₹17,000.00 per month
Benefits:
Work Location: In person
