Job Location
Narmadapuram, Madhya Pradesh
Employment Type
Full-time
Experience
0–3 Years
Qualification
- Graduate in any discipline (B.Com, BBA, BA, B.Sc., or equivalent)
- MBA preferred
- Freshers with strong communication skills may also apply.
Annual Salary
₹3.50 – ₹4.25 LPA (Based on qualifications, experience, and interview performance)
Job Summary
We are seeking a customer-focused and detail-oriented Cashier & Customer Service Executive to join our operations team. The ideal candidate will be responsible for handling cash transactions, assisting customers with service-related requests, maintaining operational accuracy, and delivering an excellent customer experience while adhering to organizational policies and compliance standards.
Key ResponsibilitiesCash Operations
- Handle cash deposits, withdrawals, and other cash transactions.
- Verify cash balances and maintain accurate records.
- Ensure proper cash handling in accordance with internal policies.
- Reconcile cash at the end of each working day.
Customer Service
- Assist customers with account-related queries and service requests.
- Guide customers regarding accounts, deposits, debit cards, digital services, and other available products and services.
- Resolve customer concerns professionally and escalate complex issues when required.
- Maintain high standards of customer satisfaction and service quality.
Operations
- Process NEFT, RTGS, IMPS, and other financial transactions.
- Perform KYC verification and documentation.
- Ensure accurate data entry and record maintenance.
- Support day-to-day branch operations and administrative activities.
- Follow KYC, AML, and internal compliance procedures.
Required Skills
- Strong customer service and interpersonal skills.
- Good verbal and written communication.
- Basic knowledge of financial operations and customer service processes.
- Cash handling and numerical accuracy.
- Knowledge of MS Office (Excel, Word, Outlook).
- Ability to work in a fast-paced environment.
- Strong attention to detail and problem-solving skills.
Preferred Candidate Profile
- Experience in financial services, customer service, operations, or a similar role will be an advantage.
- Positive attitude with a customer-first approach.
- Ability to maintain confidentiality and accuracy.
- Willingness to work in a branch environment.
Benefits
- Competitive salary
- Health insurance (as per company policy)
- Paid leave
- Career growth opportunities
- Training and professional development
Equal Opportunity & Gender Declaration
We are an Equal Opportunity Employer and are committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to gender, gender identity or expression, sexual orientation, age, disability, religion, caste, ethnicity, marital status, or any other characteristic protected under applicable law.
contact us for further discussion at 90682 91341
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Paid time off
- Provident Fund
Work Location: In person
