We are looking for a confident and persuasive Telecaller / Lead Conversion Executive to convert incoming leads into paying customers. You will be speaking with customers who have already shown interest through Meta Ads, WhatsApp, website enquiries, or other digital marketing campaigns.
The ideal candidate should have excellent communication skills, strong follow-up abilities, and a passion for sales.
Key Responsibilities
- Call and follow up with incoming leads generated through Meta Ads, Google, WhatsApp, and website enquiries.
- Understand customer requirements and recommend suitable healthcare services/packages.
- Handle customer objections professionally and build trust.
- Convert enquiries into confirmed appointments or sales.
- Maintain regular follow-ups with interested prospects.
- Update lead status accurately in CRM, Excel, or Google Sheets.
- Coordinate with clinic staff for appointment scheduling.
- Maintain high conversion rates and achieve monthly targets.
- Build long-term relationships with customers through professional communication.
Required Skills
- Excellent communication skills in Bengali, Hindi, and English.
- Minimum 1–3 years of experience in telecalling, telesales, inside sales, or customer conversion.
- Strong convincing and negotiation skills.
- Ability to handle objections confidently.
- Basic computer knowledge (MS Excel, Google Sheets, CRM).
- Positive attitude and target-oriented mindset.
Preferred Experience
Candidates with experience in any of the following will be preferred:
- Healthcare Industry
- Clinics or Hospitals
- Diagnostic Centres
Pay: ₹8,000.00 - ₹12,000.00 per month
Work Location: In person
