Key Responsibilities
1. Retailer Development & Servicing
* Regularly visit assigned retailers and workshops
* Build and maintain strong retailer relationships
* Ensure consistent order generation and follow-ups
* Identify and onboard new retailers in the territory
1. Spare Parts Sales & Business Growth
* Drive secondary sales and achieve assigned targets
* Focus on fast-moving parts penetration
* Promote Hero genuine parts usage among retailers/mechanics
* Track retailer-wise billing and growth trends
3. Inventory & Demand Planning Support
* Assist retailers in stock planning and SKU selection
* Identify stock gaps and demand patterns
* Coordinate with warehouse team for timely replenishment
* Ensure availability of critical line items
4. Order Management & Execution
* Collect and confirm retailer orders on a daily basis
* Coordinate with backend team for order processing and dispatch
* Track pending orders and ensure timely fulfillment
* Improve fill rate and service levels
5. Market Intelligence & Reporting
* Provide updates on:
* Competitor activities
* Pricing trends
* Market demand
* Submit daily visit reports (DVR)
* Maintain retailer database and activity tracker
6. Collections & Credit Discipline
* Support in outstanding recovery from retailers
* Ensure adherence to credit policies
* Follow up for timely payments
7. Mechanic & Workshop Engagement
* Build relationships with local mechanics and garages
* Promote Hero parts and schemes
* Support local promotions and branding activities
Key Performance Indicators (KPIs)*
* Retailer coverage (No. of visits per day/week)
* Secondary sales growth (₹ value)
* New retailer onboarding
* Fill rate improvement (%)
* Order-to-delivery cycle time
* Collection efficiency (%)
* Active vs inactive retailer
Pay: ₹10,000.00 - ₹13,000.00 per month
Work Location: In person
