Responsibilities: Configuring retail systems with the POS software and other hardware and software infrastructure Ensuring that retail systems are producing accurate information that is being reflected in relevant analytic reports Receiving, logging and managing calls from internal staff and vendors via telephone and email Installing and configuring computer hardware, software, networks, printers and scanners Monitoring and maintaining CCTVs, computer systems and networks Responding in a timely manner to service issues and requests Providing 24x7 availability of critical solutions across the company Setting up accounts for new users Repairing and replacing equipment as necessary Maintaining backup of all systems across the company Maintaining records of software licenses MS SQL Server: Ensuring regular maintenance activities, database design, query optimization, data extraction.
Candidate Qualifications & Skill Requirements: Knowledge of any of the following— O365, Tally, SQL queries, integration of POS and Shopify, Olabi, GoFrugal, Odoo, ETP —is mandatory. Bachelor's degree with 2-4 years of experience. Expertise in SQL Queries and maintaining database Understanding of Microsoft Office configuration Expertise in technical support (over the phone or face to face) Good knowledge required in computer hardware, setting up network Knowledge of POS systems is an advantage
Pay: ₹45,000.00 - ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Provident Fund
Work Location: In person
