A service trainer designs, delivers, and evaluates educational programs to equip customer-facing staff with essential product knowledge, communication skills, and problem-solving techniques.
Training Delivery: Lead engaging classroom seminars, interactive workshops, and mock simulations to teach effective customer handling and objection resolution
Performance Assessment: Evaluate trainee progress through testing, call/service audits, and feedback metrics to identify knowledge gaps and boost floor productivity
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
