What You'll Do
- Respond promptly to buyer leads coming in via call, message, and WhatsApp, and qualify them
- Take structured, timely follow-ups at every stage of the buying journey until closure
- Own vehicle loan cases end-to-end - coordinate with lending partners, track status, and push cases through to disbursal
- Own vehicle insurance cases end-to-end; coordinate with insurance partners, track status, and push cases through to issuance
- Track conversion rates across leads, loan cases, and insurance cases; identify drop-off points and fix them
- Keep every lead and case accurately updated in our CRM/tracking system, in real time
- Build genuine rapport with buyers - understand their needs, recommend the right vehicle/finance/insurance options, and handle objections
- Coordinate with the dealer-side team when a buyer needs to connect with a specific dealer or listing
- Flag and escalate stuck cases immediately so nothing sits unresolved
What We're Looking For
- Strong ownership mindset: treats every lead like their own business outcome, not a task on a checklist
- Sharp sales instinct: reads intent quickly, builds trust, and closes
- Comfortable on the phone and on chat all day; doesn't lose energy on repeated follow-ups
- Quick decision-making and fast execution: never lets a lead or case go cold from inaction
- High attention to detail: no case slips through from a missed update or a wrong entry
- Adaptable and calm under pressure: comfortable with messy, uncertain situations like delayed approvals or unresponsive buyers
- Disciplined and process-driven, but not rigid: open to better ways of doing things
- Comfortable with technology: CRM tools, spreadsheets, calling and WhatsApp Business tools
- Genuinely hungry to grow with the company, not just hold a job
Qualifications
- Graduate in any discipline (Commerce/BBA background is a plus, not required)
- 1-3 years in tele-sales, inside sales, customer service, or BPO-style lead conversion (strong freshers with excellent communication will also be considered)
- Fluent in Gujarati and Hindi; working proficiency in English
- Prior exposure to loan or insurance processes is a bonus, not a requirement
- Knowledge about vehicles/automobile sector is a bonus
WhatsApp: +91 93395 25254
Email: [email protected]
Pay: ₹25,000.00 - ₹45,000.00 per month
Application Question(s):
- What is your current notice period, and what are your expected salary details?
Experience:
- Sales: 2 years (Preferred)
Language:
- Gujarati (Required)
- Hindi (Required)
Location:
- Ahmedabad, Gujarat (Ahmedabad) (Required)
Work Location: In person
