Key Responsibilities
- Handle customer calls, emails, and inquiries promptly.
- Prepare and share quotations, proposals, and sales documents.
- Coordinate with production, dispatch, and accounts teams for order processing.
- Maintain and update sales records, CRM, and MIS reports.
- Track pending orders, payments, and deliveries.
- Assist in scheduling meetings, demos, and client visits.
- Support sales executives with follow-ups and lead management.
- Ensure timely communication of customer feedback and complaints to relevant teams.
Skills & Competencies
- Strong communication and interpersonal skills.
- Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.
- Ability to multitask and prioritize under deadlines.
- Detail-oriented with good organizational skills.
- Team player with problem-solving attitude.
Qualifications
- Graduate in Business Administration, Commerce, or related field.
- 2–4 years of experience in sales support or coordination.
- Knowledge of sales processes and documentation.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
