About the Role:
As an Admissions Walk-In Counselor at Andheri (West), Mumbai, you will be the first point of contact for students and parents visiting the IIDE campus. You will play a pivotal role in welcoming, guiding, and counseling prospective students while helping them understand IIDE’s programs, career opportunities, admission requirements, and learning pathways.
This role involves managing walk-in inquiries, conducting academic counseling sessions, assessing students’ educational backgrounds and career aspirations, and recommending suitable programs. You will also support students and parents throughout the admission journey while ensuring a positive and engaging campus experience.
What You'll Do:
● Student & Parent Counseling
○ Welcome and assist walk-in students and parents visiting the campus.
○ Conduct detailed counseling sessions regarding IIDE’s programs, curriculum, certifications, career outcomes, placements, and student experience.
○ Understand students’ educational backgrounds, interests, strengths, and career goals.
○ Recommend suitable courses and learning pathways based on individual aspirations.
○ Address admission, academic, and career-related queries from students and parents.
● Academic Counseling & Guidance
○ Guide students in selecting the most appropriate program based on their academic profile and career objectives.
○ Explain course structures, specializations, certifications, learning outcomes, and progression opportunities.
○ Help students understand career prospects and industry opportunities associated with different programs.
○ Provide personalized guidance to support informed educational and career decisions.
○ Assist students in understanding eligibility requirements and admission criteria.
● Campus Visit Management
○ Coordinate and manage daily walk-ins and scheduled campus visits.
○ Conduct campus tours and provide an overview of facilities, classrooms, student life, and learning experiences.
○ Ensure every visitor receives a professional and engaging campus experience.
○ Maintain visitor records and follow-up requirements.
● Admissions Support
○ Guide prospective students through the admission and enrollment process.
○ Assist with applications, document collection, interviews, and admission formalities.
○ Coordinate with internal teams to ensure smooth admissions processing.
○ Support students and parents during fee payment and enrollment procedures.
● Follow-Up & Relationship Management
○ Follow up with walk-in visitors and prospective students after counseling sessions.
○ Build strong relationships with students and parents throughout the admissions journey.
○ Maintain regular communication to answer questions and support decision-making.
○ Encourage referrals and student advocacy opportunities.
● CRM & Record Management
○ Maintain accurate records of inquiries, counseling sessions, campus visits, and admissions activities in CRM systems.
○ Track student interactions and ensure timely follow-ups.
○ Generate reports on counseling activities, admissions progress, and conversions.
● Additional Duties
○ Support admission events, open houses, seminars, workshops, and student engagement initiatives.
○ Collaborate with academic, student support, and admissions teams.
○ Perform any other reasonable duties as requested by management, aligned with the broad scope of the position.
Pay: ₹300,000.00 - ₹750,000.00 per year
Work Location: In person
