Key Responsibilities
- Attend inbound and outbound customer calls.
- Handle customer and dealer service-related enquiries.
- Update customer and service details in the CRM.
- Coordinate with dealers and service teams for timely service.
- Follow up with customers and dealers regarding service requests.
- Maintain accurate call and service records.
- Coordinate with internal teams for smooth service operations.
- Prepare basic reports as required.
Requirements
- Any Degree.
- 0–1 year of experience; freshers can also apply.
- Good communication and call-handling skills.
- Basic knowledge of CRM systems.
- Proficiency in MS Office.
- Good coordination and follow-up skills.
- Candidates with experience or exposure to electronics and home appliances will be preferred.
- Immediate joiners preferred.
Working Hours- 9:30 AM to 5:30 PM
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
