Urgently hiring a Customer Service Representative (CSR) with with good communication skills.
- Outbound & Inbound Calls: Making calls to prospective clients using pre-defined scripts or handling incoming inquiries about products and services.
- Customer Relationship Management (CRM): Maintaining accurate records of all customer interactions, feedback, and personal details.
- Handling Objections: Persuasively addressing customer concerns or grievances while maintaining patience and a positive attitude.
- Lead Generation: Identifying potential customers through effective questioning and conversation to build a sales pipeline.
- Sales Closure: Following up on initial contacts to nurture leads and convert them into successful sales.
- Upselling & Cross-selling: Identifiying opportunities to suggest premium products or complementary services to existing clients.
Skills Required's
- Good communication skill
- Basic computer proficiency
- Active listening
- Fluency in English language (Speaking, Listening, Reading & Writing)
- Time Management
Qualification: Any Degree
Experience: Fresher's (Training Provided)
What we offer's?
Great exposure in Govt & Central Govt Sectors.
Pay: From ₹15,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
