Responsibilities:
AMS Support & Incident Management
. Provide L2/L3 support for CPI interfaces in production and non-production systems.
. Troubleshoot integration failures (IDoc, OData, REST, SOAP, SFTP, RFC, Proxy).
. Perform root cause analysis (RCA) and implement permanent fixes.
. Work within SLA and KPI frameworks (response time, resolution time, availability).
. Coordinate with functional teams, BASIS, security, and external vendors.
Enhancements & Continuous Improvement
. Implement minor enhancements and change requests within AMS scope.
. Optimize existing iFlows for performance, scalability, and resilience.
. Refactor mappings and Groovy scripts for maintainability.
. Proactively identify recurring issues and implement preventive solutions.
Technical Development
. Develop and modify iFlows using:
. Message Mapping & XSLT
. Groovy scripting
. Content modifiers
. Exception subprocesses
. Local integration processes
. Handle error-handling frameworks and logging strategies.
. Maintain secure authentication mechanisms (OAuth2, SAML, certificates, Basic).
. Manage transports across DEV, QA, and PROD landscapes.
Monitoring & Governance
. Monitor integrations using CPI monitoring tools and external monitoring platforms.
. Maintain technical documentation and runbooks.
. Participate in release management and deployment planning.
. Ensure compliance with security, audit, and data protection standards.
Must-Have Skills:
Technical Core Skills
. SAP CPI / SAP Integration Suite
. iFlow development & enhancement
. Groovy scripting
. XML, JSON, XSD
. Message Mapping & XSLT
. OData V2/V4
. SOAP & REST APIs
. IDoc & RFC adapters
. SFTP, HTTPS adapters
. OAuth2, SAML, SSL Certificates
. Transport & version management
. API testing tools (Postman, SoapUI)
Experience
. 4–6 years of integration experience
. 4–6 years in SAP CPI / BTP integration
Certifications (Preferred)
. SAP Certified Development Associate – SAP Integration Suite
. Integration certification
Your future duties and responsibilities
Required qualifications to be successful in this role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
