Job Description : Frontline Process Sales Executive
Position Title: Frontline Process Sales Executive
Work Level: 1B / 1C
Location: Mumbai – HO
Department: Customer Development – Centre of Excellence
Job Overview
The executive will be responsible for release and deployment tasks of the DMS application LeverEDGE and lead several other COE project initiatives.
Roles and Responsibilities
- Provide end-to-end support for the existing Distributor Management System (DMS) application across all business channels.
- Generate insights into new application functionalities by gathering feedback from ground-level sales teams.
- Collaborate closely with Branch Anchors and internal HUL stakeholders to capture real-time challenges, needs, and improvement opportunities.
- Data analysis for monitoring governance tasks and generate reports for business reviews and decision-making.
- Work closely with the internal business stakeholders and IT team to:
o Gather requirements for new releases
o Assist in preparing and sharing business briefs
o Prioritize requirements and plan release cycles
o Ensure timely closure of the User Requirement Specification (URS)
o Conduct comprehensive User Acceptance Testing (UAT) for all changes and enhancements.
o Document and share relevant feedback and observations.
o Provide final sign-off after successful testing and validation.
o Coordinate pilot rollouts with Branch Anchors and IT team.
o Consolidate pilot feedback, review inputs, and support refinement before national rollout.
Job Requirements
- Qualification - Graduation in Science or Technology preferred (B.E, B.Tech, B.Sc).
- Strong proficiency in Word, Excel and Power Point and familiarity in working on sales automation applications.
- 2–3 years of field sales experience is essential to effectively handle operational queries from field and provide clarifications to IT team.
- Excellent verbal and written communication skills to clearly document tasks on internal portals and coordinate effectively with senior stakeholders.
- A strong affinity for technology and digital platforms, with the ability to quickly learn and adapt to new tools and system enhancements.
