Customer Service Executive (Inbound Voice Process)
Company: PlatinumOne Business Services Limited
Location:
PlatinumOne Business Services Limited
7th Floor, A-WING, Ashar IT Park,
Road No. 16/Z, Neheru Nagar,
Wagle Industrial Estate,
Thane West – 400604
Job Type
Full-time
Job Description
PlatinumOne Business Services Limited is hiring Customer Service Executives for our Inbound Voice Process. We are looking for professionals with strong communication skills and a customer-centric approach to deliver exceptional service.
Key Responsibilities
- Handle inbound customer calls professionally and efficiently.
- Resolve customer queries while maintaining high service standards.
- Provide accurate information and appropriate solutions.
- Update customer interaction details in the system.
- Deliver a positive customer experience during every interaction.
Eligibility Criteria
- Minimum 1 year of experience in an Inbound Customer Service process.
- The entire 1 year of experience should be with the same organization.
- Employment gap should not exceed 3 months.
- Maximum age: 30 years.
- Good verbal communication skills in English.
- Customer-focused attitude with basic computer knowledge.
Salary & Benefits
- Take-home Salary: ₹20,000 – ₹22,000 per month (based on experience).
- CTC: ₹2.4 LPA – ₹2.6 LPA.
- 6 days working.
- Fixed Sunday Off.
- Day Shift: 9:00 AM – 6:00 PM.
- Professional work environment.
- Opportunities for learning and career growth.
If you meet the above eligibility criteria and are looking for an opportunity to grow your career in customer service, we welcome your application.
Pay: ₹20,000.00 - ₹22,000.00 per month
Work Location: In person
