This role is responsible for acting as the single point of liaison for all business matters related to the CEO’s office. The role holder is required to assist the CEO in terms of preparing and providing all forms of reports, documents and inputs that support decision making.
KRA (Accountabilities) (Max 1325 Characters)
Supporting Actions (Max 1325 Characters)
KRA1
Reporting, MIS and Analysistransformational change
o Tracks internal data on company performance to provide concise synopsis to the CEO
o Supports periodical business performance reviews for regions and pan India level with internal stakeholders, shareholders and Group
o Analyzes data to identify key strengths, achievements and gaps for improvement in business performance
Presents analysis to CEO and key functional stakeholders for review
KRA2
Industry updates on potential business opportunities
o Tracks industry trends to provide relevant information to the CEO for any potential business opportunities and updates
o Liaises with organisations to seek information on the market trends
o Analyzes this information and makes it available for reference and decisions
Recommends strategies to address any areas of improvement that will facilitate achievement of business objectives
KRA3
New Initiatives
o Identifies internal gaps and pitfalls to improve overall business performance by reviewing trends in Finance, IT, customer acquisition and industry regulations
o Recommends new initiatives to be implemented taking into account CEO’s vision on key mandates, for instance, e-commerce focus
Follows up on progress of the new initiatives, for instance, building digital capabilities and provide regular updates to the CEO
KRA4
Communications
o Becomes the point of contact for all communication (internal and external) for the CEO on company updates, products, focus areas, strategies, and industry updates
o Drafts speeches for the CEO and write ups on CEO's profile
Co-ordinates with internal team for external interviews and comments
KRA5
Representation of CEO’s Office
o Represents CEO's office in internal meetings and presents CEO's view point
o Facilitates decision making on matters that require swift actions
Prepares final drafts to be used by the CEO’s office