Key Responsibilities
- Handle enquiries from students and prospective applicants through phone and other communication channels.
- Provide clear information about courses, schedules, fees, and admission procedures.
- Assist applicants with documentation and enrollment-related steps.
- Maintain enquiry records and update follow-up status regularly.
- Follow up with prospective students and provide timely information.
- Coordinate with relevant teams for admission and student support activities.
- Communicate professionally with students and guardians.
- Prepare daily calling and activity reports.
- Maintain basic records and ensure timely follow-up on enquiries.
Requirements
- Graduate in any discipline preferred.
- Fluent English communication is required.
- 1–3 years of experience in telecalling, customer service, admissions, counselling, or a related role preferred.
- Freshers with strong English communication skills may also be considered.
- Comfortable making regular follow-up calls.
- Basic knowledge of MS Office and data entry.
- Good listening, interpersonal, and organizational skills.
- Candidates should be comfortable working from the Topsia, Kolkata location.
Pay: ₹5,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
