Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Agile Project Management
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of software applications, all while maintaining a focus on delivering high-quality support to end-users. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous learning. - Monitor system performance and proactively identify areas for improvement to enhance user experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in Agile Project Management. - Strong understanding of project lifecycle methodologies and frameworks. - Experience in managing cross-functional teams and driving project deliverables. - Ability to effectively communicate project status and updates to stakeholders. - Proficient in using project management tools to track progress and manage resources. Additional Information: - The candidate should have minimum 7.5 years of experience in Agile Project Management. - This position is based at our Chennai office. - A 15 years full time education is required.
15 years full time education
