Client Coordinator – Billing
Department: Client Servicing / Accounts
Reports To: Director(s)
Location: Travel Required as if necessary
About the Role
We are looking for a proactive and detail-oriented Client Coordinator to manage billing follow-ups, maintain client relationships, and provide regular reporting to the Directors. The ideal candidate is an excellent communicator, highly proficient in Excel, and comfortable with periodic travel for client meetings.
Key Responsibilities
- Coordinate with clients for timely billing follow-ups and payment collections
- Maintain accurate billing records, trackers, and reconciliation sheets in Excel
- Prepare and present periodic reports (daily/weekly/monthly) to Directors on billing status, outstanding payments, and client updates
- Act as the primary point of contact for client queries related to invoices and payments
- Build and maintain strong working relationships with clients through regular communication (calls, emails, meetings)
- Travel for in-person client meetings as required to resolve billing issues or strengthen relationships
- Escalate overdue accounts and coordinate with internal teams (finance/sales) for resolution
- Maintain confidentiality of client and financial data
Required Skills & Qualifications
- Bachelor's degree in Commerce, Business Administration, or related field
- 1–2 years of experience in client coordination, billing, or accounts receivable (adjust as needed)
- Excellent verbal and written communication skills
- Advanced Excel skills — VLOOKUP/XLOOKUP, Pivot Tables, formulas, data reconciliation, dashboards
- Strong follow-up discipline and ability to manage multiple client accounts
- Comfortable with travel for client meetings
- Professional, presentable, and confident in client-facing interactions
- Ability to report clearly and concisely to senior management
Preferred
- Prior experience in billing/collections coordination
- Familiarity with Tally ERP 9
Contact Details
[email protected]
[email protected]
+91 88550 21895
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Paid time off
- Provident Fund
Work Location: In person
