Provis Technologies is hiring a Business Analyst – Pre-Sales & IT Solutions for our Jaipur office.
The candidate will work closely with prospective clients, the business development team, developers, designers, and project managers to understand business requirements and convert them into clear, practical software solutions.
The role includes conducting requirement discussions, preparing project scope documents, coordinating technical estimations, supporting proposal creation, presenting solutions to clients, and ensuring a proper handover to the delivery team after project confirmation.
We are looking for someone who can listen carefully, ask the right questions, understand business problems, and communicate solutions clearly to both technical and non-technical stakeholders.
Key Responsibilities
- Participate in discovery calls and requirement discussions with prospective clients.
- Understand the client’s business, current processes, challenges, objectives, users, and expected outcomes.
- Ask structured questions to identify complete functional and non-functional requirements.
- Convert unclear or high-level client ideas into well-defined project requirements.
- Prepare requirement documents, project briefs, feature lists, user flows, process flows, and scope documents.
- Create Business Requirement Documents, Functional Requirement Documents, user stories, and acceptance criteria when required.
- Work with developers, technical leads, designers, and project managers to evaluate solution feasibility.
- Coordinate with technical teams to prepare effort estimates, timelines, team requirements, assumptions, and dependencies.
- Identify missing requirements, technical risks, scope gaps, and potential implementation challenges before proposal submission.
- Support the business development team in preparing customised proposals, solution documents, presentations, and responses to client questions.
- Assist with RFPs, RFQs, Upwork opportunities, and other project enquiries.
- Prepare and present proposed workflows, features, milestones, and implementation approaches to clients.
- Conduct product demonstrations, solution walkthroughs, and proposal discussions when required.
- Explain technical solutions to clients in clear and business-friendly language.
- Document all decisions, assumptions, exclusions, dependencies, and agreed requirements.
- Maintain proper records of client discussions, requirement changes, estimates, proposals, and next actions.
- Support negotiations by clarifying scope, deliverables, timelines, and project boundaries.
- Coordinate the transition from pre-sales to project delivery after the project is confirmed.
- Conduct a structured handover meeting with the project manager and technical team.
- Ensure that commitments made during the sales process are clearly documented and communicated.
- Support change-request analysis when client requirements change after project initiation.
- Maintain reusable templates, case studies, requirement checklists, and solution documents.
- Use tools such as ChatGPT and Claude for research, documentation, requirement analysis, and draft preparation while applying independent judgement.
Required Skills and Experience
- 1–3 years of experience as a Business Analyst, Pre-Sales Analyst, IT Business Analyst, Solution Analyst, or similar role.
- Experience working with software development, web development, mobile applications, SaaS, eCommerce, or automation projects.
- Strong requirement-gathering and requirement-analysis skills.
- Ability to conduct professional client discovery calls.
- Ability to convert business needs into structured technical requirements.
- Experience preparing project scopes, feature lists, user stories, workflows, or requirement documents.
- Good understanding of software development processes.
- Ability to coordinate with technical teams for estimates and solution design.
- Strong written and verbal communication skills in English.
- Ability to explain technical topics to non-technical stakeholders.
- Good listening, questioning, documentation, and presentation skills.
- Strong attention to detail and ability to identify missing or conflicting requirements.
- Comfortable using Google Docs, Google Sheets, presentation tools, project-management tools, and CRM systems.
- Comfortable working from our Jaipur office from 1:30 PM to 11:00 PM.
Technical and Service Understanding
The candidate should have a basic understanding of:
- Website and web-application development
- WordPress and WooCommerce
- Shopify and eCommerce platforms
- React, Next.js, and modern frontend development
- Node.js, Laravel, Python, and backend development
- Mobile application development
- SaaS and multi-user platforms
- REST APIs and third-party integrations
- Databases and data management
- Authentication and role-based access
- AI assistants, chatbots, and automation
- Cloud hosting and deployment
- Software testing and quality assurance
The candidate is not expected to write production code but should be able to understand technical discussions, ask relevant questions, and document solutions accurately.
Preferred Skills
- Experience working with international clients.
- Experience supporting IT-service sales or pre-sales activities.
- Experience preparing proposals for Upwork or other freelance platforms.
- Experience responding to RFPs and RFQs.
- Experience creating wireframes, process diagrams, user flows, or solution presentations.
- Familiarity with tools such as Jira, Asana, ClickUp, Figma, Miro, Lucidchart, or similar platforms.
- Understanding of Agile, Scrum, sprint planning, and product-development workflows.
- Experience conducting software demonstrations or solution presentations.
- Familiarity with fixed-price and hourly software projects.
- Basic understanding of effort estimation and project costing.
- Experience working with US, UK, European, UAE, or other international clients.
What We Are Looking For
The ideal candidate should be:
- A strong listener who understands the complete requirement before proposing a solution.
- Comfortable asking detailed and sometimes difficult clarification questions.
- Able to organise unstructured information into a clear project plan.
- Client-focused without making unrealistic commitments.
- Confident while presenting solutions and discussing requirements.
- Detail-oriented and careful with documentation.
- Able to identify risks, assumptions, dependencies, and scope gaps.
- Comfortable working with sales and technical teams.
- Open to feedback and willing to revise their understanding.
- Calm and professional during requirement changes or disagreements.
- Focused on solving the client’s business problem rather than simply listing features.
- Responsible for ensuring that nothing important is lost between sales and delivery.
Daily Work Expectations
- Review new project enquiries and client requirements.
- Prepare questions for discovery and requirement calls.
- Participate in client calls and document key information.
- Prepare or update requirement documents, feature lists, and project scopes.
- Coordinate with technical teams for feasibility, timelines, and estimates.
- Support proposal and presentation preparation.
- Follow up internally on pending estimates or technical clarifications.
- Update the CRM, pre-sales tracker, and next-action records.
- Support active client conversations and proposal discussions.
- Share an end-of-day update covering active opportunities, pending inputs, risks, and next actions.
Performance Evaluation
Performance will be evaluated based on:
- Quality and completeness of requirement gathering.
- Accuracy of project scope and documentation.
- Ability to identify missing requirements and project risks.
- Quality of discovery calls and client communication.
- Timeliness of proposals, estimates, and solution documents.
- Coordination with technical and sales teams.
- Accuracy of commitments made during pre-sales.
- Quality of handover from pre-sales to project delivery.
- Reduction in scope confusion and requirement-related disputes.
- Contribution to proposal, meeting, and project conversion.
- Quality and consistency of CRM and tracker updates.
Preparing documents quickly but missing critical requirements will not be considered strong performance.
What We Offer
- Fixed salary based on experience and capability.
- Performance-based incentives.
- Opportunity to work with international clients.
- Exposure to SaaS, eCommerce, AI, automation, mobile, and custom software projects.
- Direct collaboration with technical and business leadership.
- Career growth in business analysis, pre-sales, solution consulting, and product management.
- Training and support from technical and project-management teams.
- Long-term growth opportunities for strong performers.
Pay: ₹40,000.00 - ₹65,000.00 per month
Work Location: In person
